At ZignaGenix Stem Cell Therapy, we are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy or our practices regarding your personal information, please contact us.

This Privacy Policy governs the privacy practices of zignagenix.com and explains how we collect, use, and protect information when you interact with our website and services.

Information We Collect

Information You Provide to Us

We collect personal information when you contact us, request information about our products or services, submit a form, or otherwise interact with our website.

The information we collect may include:

• Name
• Email address
• Phone number
• Contact information
• Information submitted through contact or intake forms
• Business information, when applicable

Payment Information

If you purchase products or services, payment information is processed through our third-party payment processor. We do not directly store sensitive payment information such as credit card numbers or security codes.

Automatically Collected Information

When you use our website, certain technical information may be collected automatically, including browser type, device information, operating system, IP address, referring website, and other usage information.

Cookies

Our website may use cookies to identify areas of the website you have visited and help personalize your experience.

You can configure your browser to disable cookies; however, certain website functionality may not work properly if cookies are disabled.

Log Information

We may automatically collect information from your browser or mobile device, including your IP address, browser type, device type, operating system, referring website, and pages visited.

This information may be used to analyze website usage and improve our services.

Data Protection Rights

GDPR Rights

If you are located in the European Economic Area (EEA), you may have certain rights regarding your personal information, including:

• The right to access your information
• The right to update or correct information
• The right to request deletion
• The right to object to processing
• The right to restrict processing
• The right to data portability
• The right to withdraw consent

We may ask you to verify your identity before responding to a request.

California Privacy Rights

California consumers may have rights under the California Consumer Privacy Act (CCPA), including the right to:

• Request information about personal data collected
• Request deletion of certain personal information
• Request that personal information not be sold

Please contact us if you would like to exercise any applicable privacy rights.

Service Providers

We may use third-party service providers to operate our website, provide services on our behalf, or help us understand how our website is being used.

These providers may access personal information only as necessary to perform services on our behalf.

Analytics

We may use Google Analytics to understand website traffic and usage.

Google may process collected information in accordance with its own privacy policies. Users may also use Google’s Analytics opt-out tools where applicable.

Payment Processors

When applicable, payments are handled by third-party payment processors.

ZignaGenix does not directly store or collect payment card details. Payment processors maintain their own privacy and security practices and may comply with standards such as PCI-DSS.

SMS & Text Messaging Privacy

ZignaGenix Stem Cell Therapy offers text messaging to support patient care.

Our text messages may include:

• Appointment reminders and confirmations
• Secure account notifications
• Treatment follow-up reminders
• Requests to securely upload documents

Text messages do not contain clinical or health details. Where applicable, users are directed to the secure patient portal for additional information.

SMS Consent

You may opt in to receive text messages by:

• Providing verbal consent during a consultation
• Entering your mobile number and checking the SMS consent box on a website form
• Texting START, YES, or SUBSCRIBE where available

Your mobile number and consent information may be recorded for the purpose of operating the messaging program.

Message Frequency & Fees

Message frequency may vary depending on your care and account activity.

Message and data rates may apply depending on your wireless carrier and mobile plan.

ZignaGenix does not charge a separate fee for receiving text messages.

SMS Opt-Out

You may opt out at any time by replying:

STOP

After opting out, you will receive a confirmation and will not receive additional messages unless you opt in again.

For assistance, reply:

HELP

or contact ZignaGenix at (619) 775-9646.

SMS Data Privacy

SMS opt-in information and phone numbers collected for SMS communications will not be shared with third parties or affiliates for marketing purposes.

Mobile information is used solely to provide the messaging services described above.

SMS Terms and Conditions

Types of SMS Communications

If you consent to receive text messages from ZignaGenix Stem Cell Therapy, messages may relate to:

• Appointment reminders
• Meetings
• Follow-ups
• Account and service-related communications

Opt-In Method

Customers may opt in through a ZignaGenix contact or intake form by providing their phone number and affirmatively consenting to SMS communications.

Consent to receive SMS messages will not be shared with third parties for marketing purposes.

Opt-Out

You may opt out at any time by replying STOP.

You may opt back in by replying START.

Help

If you experience any issues, reply HELP or visit zignagenix.com.

Standard Messaging Disclosures

• Message and data rates may apply.
• Message frequency may vary.
• Reply STOP to opt out.
• Reply HELP for assistance.

Contact Us

If you have any questions regarding this Privacy Policy, please contact ZignaGenix Stem Cell Therapy through zignagenix.com.

For the website, I’d use “Privacy Policy” as the main H1, then the H2/H3 structure above. It will immediately look much more professional and readable than the raw document.